Privacy notice
This notice explains what happens to the information you give us when you visit this website, request a demo of FedRAG, or book a demo call. FedRAG is a product of Solstice Group LLC (“we”, “us”). Solstice Group LLC operates this website and is responsible for your information.
What we collect
When you request a demo, we collect what you type into the form:
- your name
- your work email address
- your organization
- your role
- the demo time you pick
- a SAM.gov notice number or link, if you choose to give one
The form also sends how many seconds passed between opening the page and sending it. We use this only to spot automated spam.
When you join a call, the video call service handles the call.
When you visit the site, our hosting provider receives the technical information every website receives, such as your IP address, browser type and the page requested. We don’t use this to identify you.
Please don’t send us sensitive or controlled information (for example, controlled unclassified information, classified or export-controlled material) through the form or email.
Why we collect it
We use your information only to:
- reply to your request and decide whether a demo is a good fit
- schedule, prepare and run your demo call
- prepare your demo around the solicitation you named, if you named one
- send you a short follow-up after the call
- keep the site secure and stop spam
We don’t use your information for advertising, and we don’t add you to a mailing list.
Follow-up email
Every follow-up email we send says: “Reply ‘stop’ and we will not email you again.” We honor a stop within 10 business days.
About the demo itself
Demos use public solicitations from SAM.gov and a test company profile. We don’t ask you to upload your company’s files for the demo.
This notice covers this website only. The free bid check and the FedRAG app run at the app’s own address and are covered by the app’s own privacy notice and data use page, which open with the app.data use page. The bid check asks for your work email only if you tick the box to be contacted, and records which link brought you to it (for example this site). Both are kept for 12 months, then deleted.
Who processes your information for us
We use a small number of service providers. Each handles your information on our behalf, under its own privacy terms:
| Service | What it does | What it receives |
|---|---|---|
| Cloudflare (Cloudflare Pages and D1) | Hosts this website, and stores your demo request and the time you picked | Technical request information, such as your IP address, and everything you type into the form |
| Our email provider | Delivers your request to our inbox, and holds the messages we send and receive | Your form request and our emails with you |
| The video call service named in your invitation | Runs the call | Your name or display name, and anything you share on the call |
These services may process information in the United States and other countries.
Cookies and analytics
This page sets no cookies. It has no analytics, no advertising and no tracking pixels. It loads nothing from any site but this one.
We don’t sell your information
We don’t sell, rent or trade your personal information, and we don’t share it for advertising.
How long we keep it
Your request is stored with our website host and deleted 30 days after the demo time you picked. We keep our own record of your request and our emails with you for 12 months, then delete them. If you ask us to delete your information sooner, we will.
Hosting logs: kept by Cloudflare under its own practices.
Your choices and rights
You can ask us to:
- tell you what information we hold about you
- correct it
- delete it
- stop contacting you
Send your request through the demo request form: choose “Other” as your role, say it’s a privacy request, and use the email address you gave us before.Email from the address you used, or tell us which address you used. We’ll reply as soon as we can. Depending on where you live, local law may give you more rights; we’ll honor these requests wherever you live.
When we delete your information, we delete it from our inbox and from our website host. Copies in backups or held by the services above are removed on their normal schedules.
Children
This site is for businesses and investors. It isn’t meant for children, and we don’t knowingly collect information from anyone under 16.
Changes to this notice
If we change this notice, we’ll update the effective date at the top. If a change affects information you’ve already given us, we’ll tell you by email.
Contact
Solstice Group LLC
Use the demo request form and choose “Other” as your role.Email: